Superbet Support is the platform whose role is to be the main source of information for Superbet customers.

Romania
Client Support
Zendesk

the challenge

The technical challenge was to use the limited technical capabilities of Zendesk in order to implement the new design of Superbet Support in Romania and Poland while enabling:

- Good user experience throughout the platform, taking into account the types of content available

- Flexibility for the admin user to be able to configure issues independently in Zendesk

the solution

The solution was a combination of both efficiency and pleasant experiences and processes for the users:

- We have implemented the new theme design

- We have identified solutions to overcome Zendesk technical limitations

our approach and contribution

Services

Backend development / Frontend implementation

Tech stack
Zendesk

Zendesk

Bootstrap 4

Bootstrap 4

HTML5

HTML5

CSS3

CSS3

Javascript

Javascript

jQuery

jQuery

Features

Content structuring / Real-time map implementation / New branding design implementation

let's build something amazing

We are a team of skilled specialists, from tech experts, app and web developers, front-end and back-end developers, to business strategists and UI/UX designers who love to build mobile and web apps.

We work with startups and mature companies to help them build their digital solutions and grow their businesses.

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